Privacy Policy

My Dive Skydive (the “Site”) is owned and operated by My Dive Skydive. We can be contacted at:

Email: ryan@mydiveskydive.com
Website: https://mydiveskydive.com

Purpose

The purpose of this Privacy Policy is to inform users of our Site about:

  • The personal data we collect;
  • How we use collected data;
  • Who has access to collected data;
  • How long we retain personal data;
  • How we protect personal data; and
  • The rights of Site users.

This Privacy Policy applies in addition to the terms and conditions of our Site.

Consent

By using our Site, submitting a form, making a purchase, booking an event, or otherwise providing personal information to us, you consent to:

  • The conditions set out in this Privacy Policy; and
  • The collection, use, and retention of the data described in this Privacy Policy.

Personal Data We Collect

We only collect personal data that helps us provide our services, process bookings, communicate with users, improve the Site, and operate our business. We will not collect additional personal data beyond what is described in this Privacy Policy without notifying you first.

Data Collected Automatically

When you visit and use our Site, we may automatically collect and store information such as:

  • IP address;
  • Browser type;
  • Device type;
  • Pages visited;
  • Content viewed;
  • Clicked links;
  • Referring website or source;
  • Approximate location data; and
  • Website usage and analytics information.

This information may be collected through cookies, analytics tools, tracking pixels, or similar technologies.

Data Collected in a Non-Automatic Way

We may also collect personal data when you perform certain actions on our Site, including submitting a form, registering for an event, signing up for communications, making a purchase, or contacting us.

This data may include:

  • First and last name;
  • Age or date of birth;
  • Email address;
  • Phone number;
  • Billing information;
  • Payment information;
  • Emergency contact information, if applicable;
  • Event registration details;
  • Booking or order information;
  • Communication preferences; and
  • Any other information you voluntarily provide to us.

Payment information may be collected and processed through third-party payment processors. We do not store full credit card numbers on our own systems unless otherwise disclosed.

How We Use Personal Data

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on relevant pages of our Site.

We may use personal data to:

  • Process bookings, purchases, registrations, and payments;
  • Communicate with users about bookings, events, purchases, or customer service requests;
  • Send confirmations, reminders, updates, and important notices;
  • Respond to questions or inquiries;
  • Provide customer support;
  • Improve the Site and user experience;
  • Analyze Site traffic and marketing performance;
  • Send promotional emails, SMS messages, or other marketing communications when users have opted in;
  • Request reviews or feedback;
  • Prevent fraud, abuse, or unauthorized activity;
  • Comply with legal obligations; and
  • Operate and improve our business.

The data we collect automatically is used to improve the Site, understand user behavior, measure marketing performance, and provide a better user experience.

Email and SMS Communications

If you provide your email address or phone number, we may use that information to send transactional messages related to your booking, purchase, event registration, inquiry, or account.

If you opt in to marketing communications, we may also send promotional emails or text messages, including updates, offers, event announcements, reminders, and review requests.

You may opt out of marketing communications at any time.

To opt out of emails, click the “unsubscribe” link included in the email.

To opt out of SMS messages, reply “STOP” to any text message you receive from us. Message and data rates may apply. Message frequency may vary.

We do not sell, rent, or share SMS opt-in information or phone numbers with third parties for their own marketing purposes.

Who We Share Personal Data With

Employees and Authorized Representatives

We may disclose user data to employees, contractors, service providers, or authorized representatives who reasonably need access to user data to achieve the purposes described in this Privacy Policy.

Third-Party Service Providers

We may share personal data with trusted third-party service providers who help us operate our Site and business, including:

  • Website hosting providers;
  • Booking and registration platforms;
  • Payment processors;
  • Email and SMS communication platforms;
  • Analytics providers;
  • Advertising platforms;
  • Customer relationship management systems;
  • Review and reputation management tools; and
  • Other business operations providers.

These third parties may only access personal data as needed to perform services for us and are not authorized to use personal data for unrelated purposes.

Other Disclosures

We may also disclose personal data if required to do so by law, regulation, court order, legal process, or government request.

We may disclose personal data if we believe it is necessary to protect our rights, property, users, customers, employees, or the safety of others.

We do not sell personal data.

Cookies and Tracking Technologies

Our Site may use cookies, pixels, analytics tools, and similar technologies to improve functionality, measure traffic, understand visitor behavior, and support marketing efforts.

These tools may collect information about how users interact with our Site, including pages visited, links clicked, and actions taken.

Users may be able to disable cookies through their browser settings, but doing so may affect how the Site functions.

How Long We Store Personal Data

User data will be stored only as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, complying with legal obligations, resolving disputes, and enforcing agreements.

Unless a longer retention period is required or permitted by law, we generally retain user data for up to [Insert Retention Period].

You may contact us to request deletion of your personal data, subject to any legal or operational requirements that may require us to retain certain information.

How We Protect Your Personal Data

We take reasonable precautions to protect user data from loss, theft, unauthorized access, disclosure, misuse, alteration, or destruction.

We use appropriate administrative, technical, and physical safeguards, which may include secure servers, browser encryption, restricted access, password protections, and confidentiality obligations for employees or service providers.

While we take reasonable steps to protect user data, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.

Children

We do not knowingly collect or use personal data from children under 13 years of age without parental or guardian consent.

If we learn that we have collected personal data from a child under 13 years of age without appropriate consent, we will delete the personal data as soon as reasonably possible.

If a child under 13 years of age has provided us with personal data, a parent or guardian may contact us using the contact information below.

How to Access, Modify, Delete, or Challenge Data Collected

If you would like to know whether we have collected your personal data, how we have used your personal data, whether we have disclosed your personal data, or if you would like your data to be deleted or modified, please contact us at:

Email: [Insert Contact Email]

We may need to verify your identity before processing certain requests.

Do Not Track Notice

Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers.

Our Site does not currently respond to browser-initiated DNT signals. However, users may manage cookies and tracking preferences through their browser settings or applicable third-party tools.

How to Opt Out of Data Collection, Use, or Disclosure

In addition to the methods described above, users may opt out of certain communications or data uses as follows:

  1. Email communications: Click the “unsubscribe” link in any marketing email.
  2. SMS communications: Reply “STOP” to any text message.
  3. Cookies: Adjust browser settings to block or delete cookies.
  4. Advertising preferences: Manage ad personalization settings through applicable third-party advertising platforms.

Please note that opting out of marketing communications does not prevent us from sending transactional or service-related messages, such as booking confirmations, payment receipts, event updates, or important account notices.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, legal obligations, or business operations.

When we update this Privacy Policy, we will revise the effective date below. Continued use of the Site after updates are posted constitutes acceptance of the updated Privacy Policy.

Contact Information

If you have any questions about this Privacy Policy, please contact us at:

My Dive Skydive
Email: ryan@mydiveskydive.com
Website: https://mydiveskydive.com

Effective Date: July 1, 2026